Andrew Whitman

Senior Solutions Engineer – CIAM Specialist at Okta

Securing CIAM: Adapting to User’s Evolving UX and Security Expectations

CIAM is a unique segment of the wider Identity and Access Management (IAM) space, as customer-facing applications face a different threat landscape and must deliver an experience that’s user friendly — as well as secure and private.

While workforce identity management can accommodate comparatively higher friction and can often count on a user base that has undergone security awareness training, CIAM lacks these factors and must rely on more subtle techniques to achieve and maintain a strong security posture. Importantly, these techniques must be continuously tuned to achieve the appropriate balance of user experience, security, and privacy — a balance that itself varies based upon each organization’s risk profile and appetite.

Join this 50 minute session to discuss how the Okta Customer Identity Cloud Platform can secure your CIAM applications in this evolving competitive landscape.

Topics include:

  • Modernizing legacy applications through frictionless migration.
  • Adapting to new threats easily with automatic threat analysis systems.
  • Extending your authentication flow to meet unique requirements through Actions.
  • Preparing for future authentication changes with Passkey support.

About Andrew Whitman

Andrew is a Customer Identity and Access Management specialist and wants to help improve users’ experiences with the technology they interact with every day. His background in mobile application architecture and development has given him direct exposure to all the rapid changes that have taken place with authentication over the last 10 years. Experiencing how keeping up with these changes can impact development teams led him to want to join the Okta team.

He loves learning about other teams’ challenges and experiences and finding solutions to help eliminate technical debt and create intuitive, secure identity flows in any application.

andrew.whitman@okta.com